Privacy Policy

Last Updated: May 17, 2026

Introduction

mighty-mist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mighty-mist.com and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when using our services, including:

• Name and contact details (email address, postal address)
• Date of birth and identification information
• Financial information (income, assets, bank details)
• Employment history and status
• Medical information relevant to benefit claims
• Family and relationship details
• Any other information you provide in forms or communications

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use collected information for the following purposes:

• Providing benefit eligibility assessments and claim services
• Communicating with you about your applications and services
• Submitting claims to government agencies on your behalf
• Improving our website and services
• Complying with legal obligations and regulations
• Preventing fraud and ensuring security
• Sending administrative information and service updates

Information Sharing and Disclosure

We may share your information with:

• Government Agencies: We submit your information to Services Australia, Department of Veterans' Affairs, NDIS, and other relevant agencies as part of benefit claim processes.
• Service Providers: Third-party vendors who assist with our operations (document storage, communication platforms, payment processing).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and restricted access controls
• Regular security audits and updates
• Employee training on data protection

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain client records for seven years following the conclusion of services, in accordance with Australian record-keeping requirements.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for certain data processing activities
• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, contact us at [email protected]

Cookies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Email: [email protected]
Address: Level 12, 447 Collins Street, Melbourne VIC 3000, Australia